Privacy Policy
Last updated: 19 September 2026
Our Identity and Role as Data Controller
famereelvo acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our specialised courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. Our operations are based in the United Kingdom and we comply with the UK GDPR and the Data Protection Act 2018.
Scope of This Notice and the People It Covers
This privacy notice applies to all visitors to our website, individuals who enquire about or enrol in our courses, participants in training sessions, and anyone who interacts with us through the contact form or other means. It covers data collected from users located in the United Kingdom and explains how we handle information when you access our commercial services focused on professional live production education.
Categories of Personal Data and Sources
We collect personal data directly from you when you complete forms, enrol in courses or contact us. Categories include identification details such as your name, contact information including email address and telephone number, professional background related to broadcasting or video production, payment details for course fees, and technical data such as IP address and browser information. We may also receive data from third-party payment processors or analytics providers where necessary for service delivery.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process your data to provide course information and handle enrolments under the legal basis of contract performance. Marketing communications rely on your consent or legitimate interests. Service improvement and analytics are based on legitimate interests. Legal compliance uses the necessity to comply with UK laws. Each purpose is limited to what is required for operating our live production training programmes.
Whether Providing Data Is Required and Consequences
Providing certain personal data is necessary to enrol in courses or receive responses to enquiries. If you do not supply required information such as contact details or payment data, we may be unable to process your registration or deliver the training. Optional data, such as feedback on course content, can be withheld without affecting core service access.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance website functionality, remember preferences, and gather anonymised usage statistics. A separate Cookie Policy explains the types of cookies employed and your options for managing them in line with PECR requirements. Please refer to our Cookie Policy for full details on consent mechanisms and control settings.
Processors, Service-Provider Categories, Recipients and Disclosures Required by Law
We engage processors including hosting providers, payment processors, email delivery services and course management platforms. These entities receive only the data necessary to perform their functions under strict contractual safeguards. We may disclose information to law enforcement or regulatory bodies when legally required, such as under court orders or for fraud prevention in the United Kingdom.
International Transfers and Safeguards
Some processors may be located outside the United Kingdom. In such cases we ensure appropriate safeguards such as UK-approved standard contractual clauses or adequacy decisions are in place to protect your personal data during transfers related to course administration or technical support.
Specific Retention Periods or Criteria
Enrolment and course records are retained for seven years to meet accounting and legal obligations. Marketing consent records are kept until you withdraw consent. Technical logs are deleted after 24 months. Retention decisions follow the principle of keeping data only as long as necessary for the stated purposes or to satisfy regulatory requirements.
Security and Data-Minimisation Practices
We implement appropriate technical and organisational measures including encryption, access controls and regular security reviews to protect personal data. We minimise collection to what is strictly needed for course delivery and avoid storing unnecessary details. No security measure can guarantee absolute protection and users should also take reasonable steps to safeguard their own information.
All Applicable Data-Subject Rights and Practical Exercise Methods
You have rights to access, rectification, erasure, restriction, portability and objection under UK GDPR. To exercise these rights please contact us using the details provided on our Contacts page or by emailing [email protected]. We will respond within one month and may request identity verification to protect your data.
Right to Withdraw Consent and Object to Direct Marketing or Profiling
Where processing relies on consent you may withdraw it at any time by contacting [email protected] or using unsubscribe links in communications. You can object to direct marketing or any profiling for marketing purposes without affecting your course access. Objections should be sent to [email protected] and will be actioned promptly.
Right to Complain to the Competent Supervisory Authority
If you believe your data protection rights have been infringed you may lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority. Contact details for the ICO are available on their official website. We encourage you to contact us first at [email protected] to resolve concerns directly.
Children or Age Restrictions
Our courses are intended for individuals aged 18 and over who are pursuing professional development in live production and broadcasting. We do not knowingly collect personal data from anyone under 18. If we become aware that data from a minor has been provided we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling that produces legal or significant effects on individuals. Any analytics used are limited to aggregate statistics for improving course offerings and do not involve solely automated decisions about you.
Policy Changes and Effective Date
We may update this privacy policy to reflect changes in law, technology or our practices. The last updated date appears at the top of this page. Continued use of the website after updates constitutes acceptance of the revised policy. For questions please reach us at [email protected] or 01494 671234.